At Ahava LMS, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. By accessing or using Ahava LMS, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
• Account Registration: When you create an account, we collect your name, email address, phone number, and password.
• Payment Information: For paid courses, we collect billing details such as your credit card information and billing address.
b. Usage Information
• Course Activity: We track the courses you enroll in, your progress, and completion rates.
• Device Information: Information about the device you use to access our platform, including IP address, browser type, and operating system.
c. Cookies and Tracking Technologies
• We use cookies and similar technologies to enhance your experience, remember your preferences, and track usage patterns.
2. How We Use Your Information
Ahava LMS uses your information for the following purposes:
a. To Provide and Improve Our Services
• Deliver course content and materials.
• Track and analyze your progress to provide personalized learning experiences.
• Process payments and manage your account.
b. Communication
• Send you updates, notifications, and administrative messages related to your account or courses.
• Provide customer support and respond to your inquiries.
c. Marketing and Promotions
• With your consent, we may send promotional emails about new courses, features, or special offers. You can opt out at any time.
d. Compliance and Legal Obligations
• Ensure compliance with legal requirements, resolve disputes, and enforce our terms and conditions.
3. Information Sharing and Disclosure
Ahava LMS respects your privacy and does not sell your personal information. We may share your information in the following circumstances:
a. Service Providers
• We engage trusted third-party service providers to perform functions such as payment processing, data analysis, email delivery, and hosting services.
b. Legal Requirements
• We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
c. Business Transfers
• In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Update
• You can access and update your personal information through your account settings at any time.
b. Opt-Out
• You have the right to opt out of receiving promotional communications. Simply follow the unsubscribe instructions in our emails or contact us directly.
c. Data Deletion
• You can request the deletion of your account and personal data by contacting us at [Insert Contact Email]. Please note that some information may be retained for legal or administrative purposes.
6. Third-Party Links
Ahava LMS may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Ahava LMS is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of Ahava LMS after any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ahava LMS
Phone: +919778074652
Address: Kottayam, Kerala 686536
